Month: October 2017

Top 3 On Hold Marketing Ideas You Should Try Today

Top 3 On Hold Marketing Ideas You Should Try Today

Most of the small businesses fail to understand the advantage the on-hold marketing offers to them in the long as well as short run. On-hold messaging is simply seen as a basic or unproductive communication tool which serves very little to the organisation. The basic reason behind unproductive on-hold marketing strategy is that such systems are designed to ‘greet, help & direct and thank’ users and it also acts a buffer to keep users occupied while waiting for the representative.

On the contrary the small businesses should use the on-hold marketing systems to ‘promote, advertise and sell’ thereby effectively turning your phone system into an active salesman. Here is the top 3 on-hold marketing which you should try today.

1. Provide facts which lead into product introductions

A number of researches have shown that educated customers are more likely to make decision quickly and they happen to be highly confident about their purchases. Business should utilize their on-hold messaging by providing information to the callers which allows them to see the benefit of certain product or service. This is one of the most widely used on hold marketing tactic while helps in boosting the overall sales of the said product or service in question.

2. Stress the urgency of time-sensitive offers

Time is critical for business and so is true for the consumers. When customers are calling from your location of business then they are just a step away from buying products and services with you. But you have to guide them to make than purchasing decision and it can be done by offering highly time-sensitive offers which urges them to act fast. Time-sensitive offers are known to offer great conversion rates to the business with on-hold marketing but it shouldn’t be forceful or misleading in any form as you will up in irking your loyal customer base.

3. Show customers how you can solve their problems

It is worth noting that customers don’t know how certain product or service going to solve their problem. Businesses should make use of the on-hold messaging to inform users how their product or service works towards addressing their problem and providing a solution for the same. This will help in not just introducing the product or service to caller but it also gives them a better understanding on how it can help in eliminating the problem in question.

If you’re interested in setting up a reliable on-hold marketing service for your business, try V4 Telecom UK’s on-hold marketing service apart from the hosted telephony services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

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Advantages of Switching to Hosted Telephony Systems

Advantages of Switching to Hosted Telephony Systems

If you are using the age-old PBX system within your enterprise then the time has come to make the move to the hosted solution in order to reap benefits of the cloud services. Hosted telephony is new age booming service which can be described as a telephone system wherein it resides specifically in the cloud rather than in the office.

All the users are able to access the system through IP handset or even the virtual phone with headset. All the communication with the hosted telephony services are made and received over the usual broadband connection right to the Gamma network. In short hosted telephony is the way of future and it is actively taking over the traditional telephone system.

The hosted telephony systems are quite tempting and here are some of the advantages which your business can reap from making the switch right now.

1. Lower the costs dramatically

Everything associated with the yesteryear PBX system from setup, installation to upgrading is quite expensive when compared with the modern hosted telephony system. Most of the businesses make the wrong move of upgrading or extending their existing traditional phone system which eventually cost more than deploying a hosted telephony setup at the modern offices. Hosted telephony setups are also known as VoIP systems which often comes with free or inclusive call packages when it bundled by a reputed telecom provider.

2. Feature Rich Communications

Hosted telephony brings wide range feature rich communications ranging from the conference calls, mobile communications to the instant messaging. This allows the remote employers to get into conference calls from their locations without surmounting the communication bills for the enterprise. You can even broadcast messages to different groups with exclusive VoIP packages. It even allows employees to reroute calls to any other phones to ensure that no calls are missed in any given situation.

The adoption of the hosted telephony systems had quadrupled in the recent past due to its cost effective benefits and the improvements made in the internet speeds and reliability of the modern networks. V4 Telecom is one of the best hosted telephony providers in UK offering quality services backed with commendable customer support.

If you’re interested in setting up a reliable hosted telephony setup at your home or business, try V4 Telecom UK’s hosted telephony services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

Top 4 Ways to Deal with a Slow Internet Connection

Top 4 Ways to Deal with a Slow Internet Connection

A slow internet isn’t an option in this modern fast paced world we live. It can jeopardize your project; destroy your productivity and leads to huge financial losses. As one of the best telecom company in UK our experts’ lists down some of the top ways to deal with a slow internet connection in an effective fashion.

1. Check your speed and plan – At first check the speed you are getting from your broadband provider and match it with your current plan. Sometimes users get slow internet connection because they have opted for a slow internet plan. Simply go to the speedtest.net, run a speed if it matches with the what you’re paying for then it fine otherwise ask your broadband provider look into the issue.

2. Troubleshoot the hardware – A number times quick resetting the network devices like modem or router helps in resolving the slow internet connection. First check whether the wiring, then the network devices and finally your computer or laptop. Simply troubleshooting your computer or router is more than enough to get back your internet connection quickly.

3. Strengthen your Wi-Fi Signals – Most of the users make use of the internet through WiFi and even they suffer from slow internet connection mainly due to interference in the wireless signal. If your router and internet is fine then it most likely that your WiFi is going through some interference which is the major reason behind the slowdown. There are a number of ways to boost the WiFi signals through changing the position and placement of the router away from the walls and in the centre of household or making use of WiFi to enhance the signal strength in large homes.

4. Get rid of bandwidth hogging apps and plugins – If everything is working fine and you are still dealing with a slow internet then it is time to look into the bandwidth hogging apps and plugins. You should note that downloading files with Bit torrent will result in slower web browsing experience. Similarly having multiple browser plugins or apps which continuously feeds onto your internet connection will result in slower internet connection. It is better to install extensions like FlashBlock and AdBlock Plus as it will help in blocking some of the bandwidth hogging apps along with unwanted ads and videos which usually slows down the connection.

If you’re interested in setting up a fast broadband network at your home or business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

Top 3 Things to Do With a Super-Fast Broadband Connection

Top 3 Things to Do With a Super-Fast Broadband Connection

When asked ‘why don’t you get a fast broadband?’ most of the people have a simple answer ‘I just browse the internet’. For millions of broadband users the purpose of accessing internet is basically limited to check upon the mails, shop and perform some online searches. They love to be stranded with slow networks which aren’t good enough for streaming videos or accessing content quickly. Here are 3 things which such users can do with a super-fast broadband network.

Back up your whole computer

If you have important stuff on your PC which needs to be secured or used frequently then you should consider backing up your computer. Users can upload all their files and folders on a secure cloud server using a cloud storage service. But it is only possible on a fast broadband otherwise you will have wait quite longer depending on the amount the data to put everything in the cloud.

If your PC breaks down more often which essentially lose your precious data then backing up is the only answer. Backing up online can be made an automatic affair wherein if you had accidently deleted file the kit can be retrieved back in the original state.

Work from home with ease

Using fixed line services such as a super-fast broadband you will be to work from home without with ease and simplicity. Super-fast broadband enables you to communicate, share and work with other online without missing on anything. You will be able to communicate with the colleagues and clients using the online webcam based services, sharing files through cloud storage services and running software on cloud servers simply becomes more accessible and easier with fast network connectivity.

Stream video online

You can binge watch your favourite shows with any unwanted buffering, lags or stuttering on YouTube, Amazon Prime Video and Netflix using a superfast internet connection. You can even watch live TV and sports broadcast without missing on anything with a fast and reliable broadband connection. Using fast broadband on a SmartTV will help in unlocking the potential of the new age TVs.

We are hopeful that these reasons will help such user to move to a faster broadband network to unlock the better possibilities of internet.

If you’re interested in setting up a fast broadband network at your home or business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.