Category: V4 Telecom

Points to Consider Before Choosing the Phone System for Your Business

Points to Consider Before Choosing the Phone System for Your Business

Phone systems are extremely crucial for a business, because they are the primary channel of communication. The telephone allows existing and potential customers to contact you and it enables you to contact the people you want. In short, without telephones, your business communication will be reduced to Stone Age which won’t be quite detrimental.

How we can help you and your business

As the phone systems are so important, there are bound to be multiple service providers and the sheer number of them is bound to be confusing. So, you need some pointers to choose the most suitable option. At V4 Telecom, we have been providing telephone services for a long time, hence, we have both the experience and expertise to understand your requirements and provide exactly what you need. Moreover, our experts have compiled this list highlighting the points which will help you to make the right choice.

The points to remember

Before selecting the phone systems service provider for your business, it will be vital to consider a few points. They will help you to compare service providers and then choose the most suitable one. The points are:

•    The number of lines you will require
•    The number of extensions required
•    The features you would like to have in the phone system
•    The number of line provider sockets your establishment will require
•    Whether the phone systems can grow along with the growth of the business and the service provider can handle the pressure of requirement
•    Whether mobile phones needed to be integrated in the phone system
•    Whether you need call forwarding to mobile phones
•    Whether the employees working from need to access call forwarding, transfer and redirection facilities
•    Whether your business is looking forward to integrate the phone system with the existing IT infrastructure
•    Whether identifying customer details and dialing the phone numbers will be done from a computer and if yes, then whether you will need Computer Telephony Integration or CTI

Making a smart and informed decision

Some businesses opt for all of these features and some expand as it grows. So, you need to know if the phone systems you are choosing can deliver all these without overshooting your budget or not. Based on these questions and their answers, you can choose the perfect phone system for your business.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

How to reduce customer irritation with on hold marketing?

How to reduce customer irritation with on hold marketing?

When you are the owner of a business, it is crucial to think about the customers. Clients and customers are the most important parts of a business, because if there is no one to buy or sell the products or services or both, your business does not exist. So, you always need to put more effort in customer services and keeping your clients happy. The process of on hold marketing is a nice option to appease your customers.

The general scenario and a little explanation

When a customer calls your business, and you are too busy to answer the call right away, he/she will go through a computerized message informing about the situation and assuring him/her that the call will be answered momentarily. This message is considered to be a staple one when it comes to customer services and the calls and often people get irritated by such messages. Hence, you will be wise to use this time to lessen the customer’s irritation, capture his/her interest and continue the communication. The very concept of on hold marketing is based on this point.

The solution you need

If you were worried about the rising pressure of calls and losing customers due to irritation, then it is time to feel better and find peace. This is because; the phone service provider you have hired can help with on hold marketing. It may seem surprising, but the phone service providers often provide the on hold marketing service as well. At V4 Telecom, we have been providing an array of phone services including on hold marketing for a long time. Therefore we have both the experience and expertise to understand your requirement and design the service accordingly.

Delving a bit deeper for information

Our team of experts has created this piece highlighting and explaining the questions coming to your mind regarding on hold marketing. The first thing we would like to point out that, when a customer calls your business, he/she mostly comes with a complaint or enquiry. In most of the cases, the caller has to wait for some time before talking to the business representative or customer service representative. During that period of lull, the caller get to hear either music or some recorded message urging him/her to be patient. Such messages create a lot of irritation and end up costing you the existing or potential customer.

Making the smart decision

If you do not want to worry about that, then choosing on hold marketing service will be a smart decision. Under this service, the caller will be hearing about interesting offers and other helpful information regarding the business. It will appease their irritation and boost your business.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

Your Business will Bloom with Support from EFM Broadband

Your Business will Bloom with Support from EFM Broadband

EFM or Ethernet First Mile is basically a low-cost leased line providing internet connection unlike the expensive fibre based traditional leased line. In this age, remaining connected with the rest of the world, having a reliable and robust communication channel and internet connection is the necessity for every business. In most of the cases, business owners tend to think that, any broadband connection will do which is not smart thinking at all.

How we will be able to help

At V4 Telecom, we have been providing EFM broadband connection and services for quite a few years now. Hence, we have gained both the experience and expertise to provide what you need answer the doubts you may be having before making the decision. Our experts have created this piece highlighting and explaining how Ethernet First Mile broadband connection will be able to help your business grow further.

Beneficial information

The first thing you need to know and understand is the fact that, despite being not so costly EFM broadband provides the unique and highly beneficial opportunity of being exclusive. It means, when you are getting the connection, it is solely for your use. Hence, there won’t be any competition with other users regarding bandwidth, speed of internet and such. As you won’t be sharing the connection with any other user, there won’t be any problems like interruption or slow connection at the peak hours.

A little more explanation

This particular feature is something that makes EFM broadband so important and necessary for small and medium-sized businesses. When your business is small and young, you need to create favorable conditions within which it can function to earn the better, larger and more powerful position. The problem is, most of the small and medium-sized businesses often operate under shoestring budget. Hence, it becomes almost impossible for them to invest any extra money or go for expensive connections.

Manipulating your resources in the best possible way

Being the owner of a small or medium-sized business, your best bet is to make smart decisions which will save money, yet won’t affect the quality of products or services. To that end, EFM broadband will be the perfect choice. This connection is quite inexpensive in comparison to the other more traditional internet connections. Moreover, it brings the exclusivity you cannot access in the more expensive options. Hence, the fear of compromising with work quality won’t be there is Ethernet First Mile. It will help your business bloom and become bigger and better.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

Choosing the Right ADSL Broadband for Your Business

Choosing the Right ADSL Broadband for Your Business

ADSL or Asymmetric Digital Subscriber Line is the one of the most popular and chosen broadband connection. The connection is provided through copper telephone lines and to avail this particular connection, you will need a working telephone. If you are thinking about choosing ADSL broadband for your business, then it is time to gather some knowledge about making the right choice.

The market and available options

There are multiple companies in the market and they are providing the services you want. Choosing the most suitable one amongst them will prove to be a difficult task. At V4 Telecom, we have been providing ADSL broadband connection and services for a long time. Hence, we have the experience and expertise to provide what you want and understand the questions you are dealing with before making the choice.

Understanding your situation and affordability

Additionally, we would like to point out that being the owner of a business you would need high-speed internet connection, but the kind of connection will depend on the size of the organisation. For instance, a large company will be easily able to afford a fiber optics based expensive leased line. On the other hand, a small business cannot afford to have that kind of connection. In such a situation, ADSL broadband is the best choice.

The points we would like to highlight

As there are loads of options available in the market, choosing one can be a tough job. Hence, our team of experts has compiled this list to help you make the right decision. We would like to add that, instead of searching without a clear strategy won’t do you much good. Therefore, it will only be fitting if you create a list of criteria and features before doing the research, it will turn the decision-making process simpler and more effective. The points you need to consider are:

•    The cost of getting and maintaining the ADSL broadband will help to choose the service provider. Deciding your budget and creating a list comparing the amount charged by different companies will help making the right decision.

•    Another point to consider is the contract length. Choosing a longer contract will help saving money, but switching the connection midway will be tougher. So, you need to consider the connection termination process carefully.

•    Comparing the downloading and uploading speed provided by different services providers will be a nice way to find the most suitable one.

•    Comparing the download limit will help to make the decision.

This way, you can choose the right ADSL broadband service provider with ease.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

Fixed Line Telephone, Lending Credibility to Your Business

Fixed Line Telephone, Lending Credibility to Your Business

It may seem that the world is not keen to continue the copper wire powered landline telephone connections, because everything is going mobile. As a result, people, for convenience’s sake are turning mobile too. In such a situation, searching for some tips or advice for on fixed line services may seem like wastage of time, but let us assure you, it is not so.

A little about us

We are V4 Telecom and we have been providing communication and broadband services for more than a decade. Due to our association with this industry, we have observed the decline of fixed line telephone connections over the years, but being the professionals, we cannot deny the benefits of such a connection too.

A simple suggestion

If you have a business and are looking for a reliable and affordable telephonic communication channel, then we will suggest fixed line services and a fixed line telephone. If you are feeling surprised, then our team of experts would like to explain one crucial point regarding your business and the landline telephone.

Some explanation backing the suggestion

For every business, reliability is a vital point. If your customers cannot trust your product or service or brand name, creating a reputation, building upon it and enhancing it is the toughest job. Despite the world going mobile and people doing their shopping online, they trust a brand that has a physical address and telephone number more than the one which is mobile all the way. So, for a startup business, establishing reliability and trustworthiness will require having a landline telephone connection and fixed line services.

Delving a bit deeper

Moreover, it is hard to refute that, despite all the technologies and advancements, the copper wire powered landline telephone is still provides the best calling quality. There is no need to move to catch and retain the signal. You don’t need to shout your lung out to make yourself audible. The barrage of questions, asking whether the person on the side can hear or not, can be avoided too. In short, fixed line services are still very much capable and feasible.

The perfect combination and solution

After going through all these points, you may still doubt the decision of going toe landline way. So, we would like to point out the perfect solution, the combination of old and new. Our fixed line services are designed to bring the reliability and quality of the old landline connections along with the benefits of modern technology.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

How phone systems can help a small business?

How phone systems can help a small business?

By definition and phone system is a box of kit that acts as the bridge between phone extensions and phone network. It is known as on-premises phone system. As the importance of communication, especially telephone based communication is growing, phone systems are becoming vital businesses as well.

How we will be able to help you

At V4 Telecom, we have been providing phone systems and related services for a long time. Over the years we have not only helped a lot of clients, gained reputation, experiences and expertise, but have gained quite an idea about the queries and doubts you may have before choosing the service. Hence, our experts have created this list explaining the ways in which a phone system can help your business.

There will be shared resources

When your business has a dedicated phone system, it will be possible for all the employees to us the same voice resources. They can transfer calls to one another which will make it easier to share information. Along with that, the system will also help save time, induce better communication, increased productivity and increase customer satisfaction level considerably.

Money will be saved

Instead of individual phones and phone numbers, using the phone systems will provide your business an integrated system for communication. This will reduce the phone bills a lot and help saving money which can be used for the betterment of another process or whole of the business.

Ease of expansion will be possible

One you have got one of the phone systems installed, it will become simple to expand or reduce the number of phones according to the requirement. This kind of flexibility will help your business work without many hiccups and accommodate features with ease.

Access to some advanced features

When you have chosen one of the phone systems, your business will have access to some of the best and most helpful features. This will make managing the business simpler and help with keeping track of everything that is happening including client meetings, calls, conferences and such.

In short, phone systems and the facilities they offer will change the façade of the business effectively. You will have access to features, additional facilities which will help the business to run smoothly and ensure better productivity. These developments together will save time, money and effort. As a result, your business will now earn more profit which will be beneficial for both the owner and the employees.

These are the ways in which phone systems can help your business and they are also the reasons most organisations choose to opt for such installations. If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

How to find the perfect fixed line service provider?

How to find the perfect fixed line service provider?

When you are starting a business, there are various things to keep in mind. One of the most important points will be the topic of communication. Telephone is an important part of your communicating process and for that fixed line services is vital.

Our take on the topic

As a renowned and reliable company, we at V4 Telecom understand your requirement for a robust and effective channel of communication. We have been providing fixed line services for more than a decade now and we know the importance of a fixed telephone line for a business. It does not only provide a sense of security to the business, but gives of the sense of trust, realty and presence to the potential clients as well.

How we can help?

As there are multiple options available, hiring the perfect company for fixed line services can be a complicated task. Keeping that in mind, our experts have compiled this list which will help you to choose wisely.

The points you need to remember are:

•    It is quite tough for small businesses to arrange resources. As there are various things to arrange, most businesses function on a shoe-string budget. So, you need to search for a fixed line services provider that offers cost-effective plans.

•    Line rental is an important part of landline connections and it varies depending on the service you are choosing. So, being completely sure about your requirements and then choosing the most fitting package will be the smart thing to do.

•    There are different types of landline services available such as single analogue lines, multi analogue lines, ISDN2e, ISDN30 and such. You need to choose the one that is most compatible with your business.

•    If required, you can go for multiple landline connections. Normally, under this option, each of the connections will be cheaper than the previous ones.

•    Different fixed line services have different charges and you need to find one that suits your budget. It will also be wise to go for call plans as well.

•    Gathering information on the reputation and help and support facility of the fixed line services provider is crucial too. Hiring a service provider with cheaper plans and multiple facilities is wise, but if the company does not offer proper help and support, then things will turn messy soon.

So, it is better to check these points, be sure they fulfill your requirements and then choose the most suitable fixed line services provider.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.