Tag: fixed line services

Top 3 On Hold Marketing Ideas You Should Try Today

Top 3 On Hold Marketing Ideas You Should Try Today

Most of the small businesses fail to understand the advantage the on-hold marketing offers to them in the long as well as short run. On-hold messaging is simply seen as a basic or unproductive communication tool which serves very little to the organisation. The basic reason behind unproductive on-hold marketing strategy is that such systems are designed to ‘greet, help & direct and thank’ users and it also acts a buffer to keep users occupied while waiting for the representative.

On the contrary the small businesses should use the on-hold marketing systems to ‘promote, advertise and sell’ thereby effectively turning your phone system into an active salesman. Here is the top 3 on-hold marketing which you should try today.

1. Provide facts which lead into product introductions

A number of researches have shown that educated customers are more likely to make decision quickly and they happen to be highly confident about their purchases. Business should utilize their on-hold messaging by providing information to the callers which allows them to see the benefit of certain product or service. This is one of the most widely used on hold marketing tactic while helps in boosting the overall sales of the said product or service in question.

2. Stress the urgency of time-sensitive offers

Time is critical for business and so is true for the consumers. When customers are calling from your location of business then they are just a step away from buying products and services with you. But you have to guide them to make than purchasing decision and it can be done by offering highly time-sensitive offers which urges them to act fast. Time-sensitive offers are known to offer great conversion rates to the business with on-hold marketing but it shouldn’t be forceful or misleading in any form as you will up in irking your loyal customer base.

3. Show customers how you can solve their problems

It is worth noting that customers don’t know how certain product or service going to solve their problem. Businesses should make use of the on-hold messaging to inform users how their product or service works towards addressing their problem and providing a solution for the same. This will help in not just introducing the product or service to caller but it also gives them a better understanding on how it can help in eliminating the problem in question.

If you’re interested in setting up a reliable on-hold marketing service for your business, try V4 Telecom UK’s on-hold marketing service apart from the hosted telephony services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

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Top 4 Ways to Deal with a Slow Internet Connection

Top 4 Ways to Deal with a Slow Internet Connection

A slow internet isn’t an option in this modern fast paced world we live. It can jeopardize your project; destroy your productivity and leads to huge financial losses. As one of the best telecom company in UK our experts’ lists down some of the top ways to deal with a slow internet connection in an effective fashion.

1. Check your speed and plan – At first check the speed you are getting from your broadband provider and match it with your current plan. Sometimes users get slow internet connection because they have opted for a slow internet plan. Simply go to the speedtest.net, run a speed if it matches with the what you’re paying for then it fine otherwise ask your broadband provider look into the issue.

2. Troubleshoot the hardware – A number times quick resetting the network devices like modem or router helps in resolving the slow internet connection. First check whether the wiring, then the network devices and finally your computer or laptop. Simply troubleshooting your computer or router is more than enough to get back your internet connection quickly.

3. Strengthen your Wi-Fi Signals – Most of the users make use of the internet through WiFi and even they suffer from slow internet connection mainly due to interference in the wireless signal. If your router and internet is fine then it most likely that your WiFi is going through some interference which is the major reason behind the slowdown. There are a number of ways to boost the WiFi signals through changing the position and placement of the router away from the walls and in the centre of household or making use of WiFi to enhance the signal strength in large homes.

4. Get rid of bandwidth hogging apps and plugins – If everything is working fine and you are still dealing with a slow internet then it is time to look into the bandwidth hogging apps and plugins. You should note that downloading files with Bit torrent will result in slower web browsing experience. Similarly having multiple browser plugins or apps which continuously feeds onto your internet connection will result in slower internet connection. It is better to install extensions like FlashBlock and AdBlock Plus as it will help in blocking some of the bandwidth hogging apps along with unwanted ads and videos which usually slows down the connection.

If you’re interested in setting up a fast broadband network at your home or business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

Top 3 Things to Do With a Super-Fast Broadband Connection

Top 3 Things to Do With a Super-Fast Broadband Connection

When asked ‘why don’t you get a fast broadband?’ most of the people have a simple answer ‘I just browse the internet’. For millions of broadband users the purpose of accessing internet is basically limited to check upon the mails, shop and perform some online searches. They love to be stranded with slow networks which aren’t good enough for streaming videos or accessing content quickly. Here are 3 things which such users can do with a super-fast broadband network.

Back up your whole computer

If you have important stuff on your PC which needs to be secured or used frequently then you should consider backing up your computer. Users can upload all their files and folders on a secure cloud server using a cloud storage service. But it is only possible on a fast broadband otherwise you will have wait quite longer depending on the amount the data to put everything in the cloud.

If your PC breaks down more often which essentially lose your precious data then backing up is the only answer. Backing up online can be made an automatic affair wherein if you had accidently deleted file the kit can be retrieved back in the original state.

Work from home with ease

Using fixed line services such as a super-fast broadband you will be to work from home without with ease and simplicity. Super-fast broadband enables you to communicate, share and work with other online without missing on anything. You will be able to communicate with the colleagues and clients using the online webcam based services, sharing files through cloud storage services and running software on cloud servers simply becomes more accessible and easier with fast network connectivity.

Stream video online

You can binge watch your favourite shows with any unwanted buffering, lags or stuttering on YouTube, Amazon Prime Video and Netflix using a superfast internet connection. You can even watch live TV and sports broadcast without missing on anything with a fast and reliable broadband connection. Using fast broadband on a SmartTV will help in unlocking the potential of the new age TVs.

We are hopeful that these reasons will help such user to move to a faster broadband network to unlock the better possibilities of internet.

If you’re interested in setting up a fast broadband network at your home or business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

How to reduce customer irritation with on hold marketing?

How to reduce customer irritation with on hold marketing?

When you are the owner of a business, it is crucial to think about the customers. Clients and customers are the most important parts of a business, because if there is no one to buy or sell the products or services or both, your business does not exist. So, you always need to put more effort in customer services and keeping your clients happy. The process of on hold marketing is a nice option to appease your customers.

The general scenario and a little explanation

When a customer calls your business, and you are too busy to answer the call right away, he/she will go through a computerized message informing about the situation and assuring him/her that the call will be answered momentarily. This message is considered to be a staple one when it comes to customer services and the calls and often people get irritated by such messages. Hence, you will be wise to use this time to lessen the customer’s irritation, capture his/her interest and continue the communication. The very concept of on hold marketing is based on this point.

The solution you need

If you were worried about the rising pressure of calls and losing customers due to irritation, then it is time to feel better and find peace. This is because; the phone service provider you have hired can help with on hold marketing. It may seem surprising, but the phone service providers often provide the on hold marketing service as well. At V4 Telecom, we have been providing an array of phone services including on hold marketing for a long time. Therefore we have both the experience and expertise to understand your requirement and design the service accordingly.

Delving a bit deeper for information

Our team of experts has created this piece highlighting and explaining the questions coming to your mind regarding on hold marketing. The first thing we would like to point out that, when a customer calls your business, he/she mostly comes with a complaint or enquiry. In most of the cases, the caller has to wait for some time before talking to the business representative or customer service representative. During that period of lull, the caller get to hear either music or some recorded message urging him/her to be patient. Such messages create a lot of irritation and end up costing you the existing or potential customer.

Making the smart decision

If you do not want to worry about that, then choosing on hold marketing service will be a smart decision. Under this service, the caller will be hearing about interesting offers and other helpful information regarding the business. It will appease their irritation and boost your business.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

Fixed Line Telephone, Lending Credibility to Your Business

Fixed Line Telephone, Lending Credibility to Your Business

It may seem that the world is not keen to continue the copper wire powered landline telephone connections, because everything is going mobile. As a result, people, for convenience’s sake are turning mobile too. In such a situation, searching for some tips or advice for on fixed line services may seem like wastage of time, but let us assure you, it is not so.

A little about us

We are V4 Telecom and we have been providing communication and broadband services for more than a decade. Due to our association with this industry, we have observed the decline of fixed line telephone connections over the years, but being the professionals, we cannot deny the benefits of such a connection too.

A simple suggestion

If you have a business and are looking for a reliable and affordable telephonic communication channel, then we will suggest fixed line services and a fixed line telephone. If you are feeling surprised, then our team of experts would like to explain one crucial point regarding your business and the landline telephone.

Some explanation backing the suggestion

For every business, reliability is a vital point. If your customers cannot trust your product or service or brand name, creating a reputation, building upon it and enhancing it is the toughest job. Despite the world going mobile and people doing their shopping online, they trust a brand that has a physical address and telephone number more than the one which is mobile all the way. So, for a startup business, establishing reliability and trustworthiness will require having a landline telephone connection and fixed line services.

Delving a bit deeper

Moreover, it is hard to refute that, despite all the technologies and advancements, the copper wire powered landline telephone is still provides the best calling quality. There is no need to move to catch and retain the signal. You don’t need to shout your lung out to make yourself audible. The barrage of questions, asking whether the person on the side can hear or not, can be avoided too. In short, fixed line services are still very much capable and feasible.

The perfect combination and solution

After going through all these points, you may still doubt the decision of going toe landline way. So, we would like to point out the perfect solution, the combination of old and new. Our fixed line services are designed to bring the reliability and quality of the old landline connections along with the benefits of modern technology.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

How phone systems can help a small business?

How phone systems can help a small business?

By definition and phone system is a box of kit that acts as the bridge between phone extensions and phone network. It is known as on-premises phone system. As the importance of communication, especially telephone based communication is growing, phone systems are becoming vital businesses as well.

How we will be able to help you

At V4 Telecom, we have been providing phone systems and related services for a long time. Over the years we have not only helped a lot of clients, gained reputation, experiences and expertise, but have gained quite an idea about the queries and doubts you may have before choosing the service. Hence, our experts have created this list explaining the ways in which a phone system can help your business.

There will be shared resources

When your business has a dedicated phone system, it will be possible for all the employees to us the same voice resources. They can transfer calls to one another which will make it easier to share information. Along with that, the system will also help save time, induce better communication, increased productivity and increase customer satisfaction level considerably.

Money will be saved

Instead of individual phones and phone numbers, using the phone systems will provide your business an integrated system for communication. This will reduce the phone bills a lot and help saving money which can be used for the betterment of another process or whole of the business.

Ease of expansion will be possible

One you have got one of the phone systems installed, it will become simple to expand or reduce the number of phones according to the requirement. This kind of flexibility will help your business work without many hiccups and accommodate features with ease.

Access to some advanced features

When you have chosen one of the phone systems, your business will have access to some of the best and most helpful features. This will make managing the business simpler and help with keeping track of everything that is happening including client meetings, calls, conferences and such.

In short, phone systems and the facilities they offer will change the façade of the business effectively. You will have access to features, additional facilities which will help the business to run smoothly and ensure better productivity. These developments together will save time, money and effort. As a result, your business will now earn more profit which will be beneficial for both the owner and the employees.

These are the ways in which phone systems can help your business and they are also the reasons most organisations choose to opt for such installations. If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

Does your business need M2M solutions?

Does your business need M2M solutions?

M2M or machine-to-machine solution is basically the process of direct communication between devices powered by a wired or wireless communication channel. As the world is becoming more technologically sophisticated by the day, channels for communicating are getting better too. Companies and organisations are using M2M solutions for quite some time enjoying the benefits of the process as well.

Our experience regarding the topic

At V4 Telecom, we have been providing machine-to-machine solutions for a long time and have gained valuable insight on the topic along with experience and expertise. Here, we would like to mention one vital point, because we hope that will help you to make the right decision. Most business tends to think that M2M solutions are for larger organisations, because they have both the resource and framework for this.

Debunking the misconception

We would like to debunk this thought quite thoroughly, because machine-to-machine solutions are not for large businesses, rather they are suitable for every business notwithstanding their size, industry and affordability.

The benefits M2M solutions will bring

We would like to assure you that, M2M solutions will be for the best of your business. Hence, our experts have compiled this piece explaining the point further. To that end, we would like to explain the benefits of implementing m2m solutions in your business. After choosing machine-to-machine solutions, your company will enjoy:

•    Automation for the processes
•    A more streamlined work process and structure
•     Better communication
•    Greater visibility and insight of the business
•    Improved customer relationship and satisfaction
•    More agility and scalability
•    Increased sales and profit
•    Better and more efficient launching for new product or services or both
•    More convenient and secure channel for data exchange
•    Easy connection with the remote assets
•    Budget-friendly processes, helping the business
•    Increased efficiency and more being done with available resources
•    Actions taken based on real-time information analysis
•    Better growth

The right boost required for your business

This array of advantages is indeed good for a business. To have access to them and using them in the best way possible, professional assistance will be required. Once that part is done and dealt with, things will turn promising for your business providing the right boost for better performance. So, it can be said with assurance, that a business needs M2M solutions if it is looking forward to perform better, earn more and beat the competition in the market.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.