Tag: Hosted Telephony

Points to Consider Before Choosing the Phone System for Your Business

Points to Consider Before Choosing the Phone System for Your Business

Phone systems are extremely crucial for a business, because they are the primary channel of communication. The telephone allows existing and potential customers to contact you and it enables you to contact the people you want. In short, without telephones, your business communication will be reduced to Stone Age which won’t be quite detrimental.

How we can help you and your business

As the phone systems are so important, there are bound to be multiple service providers and the sheer number of them is bound to be confusing. So, you need some pointers to choose the most suitable option. At V4 Telecom, we have been providing telephone services for a long time, hence, we have both the experience and expertise to understand your requirements and provide exactly what you need. Moreover, our experts have compiled this list highlighting the points which will help you to make the right choice.

The points to remember

Before selecting the phone systems service provider for your business, it will be vital to consider a few points. They will help you to compare service providers and then choose the most suitable one. The points are:

•    The number of lines you will require
•    The number of extensions required
•    The features you would like to have in the phone system
•    The number of line provider sockets your establishment will require
•    Whether the phone systems can grow along with the growth of the business and the service provider can handle the pressure of requirement
•    Whether mobile phones needed to be integrated in the phone system
•    Whether you need call forwarding to mobile phones
•    Whether the employees working from need to access call forwarding, transfer and redirection facilities
•    Whether your business is looking forward to integrate the phone system with the existing IT infrastructure
•    Whether identifying customer details and dialing the phone numbers will be done from a computer and if yes, then whether you will need Computer Telephony Integration or CTI

Making a smart and informed decision

Some businesses opt for all of these features and some expand as it grows. So, you need to know if the phone systems you are choosing can deliver all these without overshooting your budget or not. Based on these questions and their answers, you can choose the perfect phone system for your business.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

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Know Why Your Business Should Have Hosted Telephony

Know Why Your Business Should Have Hosted Telephony

Hosted telephony means a telephone based communication system that is hosted in the cloud. As the world is getting smarter, so are the communication channels. In such a situation, it is understandable that you would like to trust such a system for the communication requirements of your business. For that purpose, hosted telephony is the best choice possible.

Our take on the topic

At V4 Telecom, we have been providing hosted telephony services for a long time now. Hence, we have both the experience and expertise to handle your queries and requirements. As one of the most prominent hosted telephony providers in UK, we are well aware of your queries and doubts. Therefore, our team of experts has compiled this list highlighting the reasons behind choosing this particular channel of communication.

Low amount of initial investment

The telephone system hosted in cloud doesn’t need a lot of money to be spent at the initial stage. Therefore, for a small business, operating under a shoe-string budget, such a system makes a lot of sense. It will save money, yet provide a reliable, robust and effective communication system.

Consistent savings every month

After the savings in the initial stage, you will be able to save money every month as well. You will be surprised to know that having the telephone system in the cloud means, not having to pay for extensive repairs, routine maintenance and natural wear and tear of the equipment.

It is reliable

Unlike traditional phone system, hosted telephony systems are hosted in the cloud. Hence, chances of disruption and discontinuation are less. If something happens due to any disaster, then also restoring the connection is simple and does take a very short time.

The flexibility quotient is amazing

When you are choosing hosted telephony over the other methods of telephonic communication, you are ensuring an array of facilities and privileges. One such feature is the flexibility options. You can upgrade and downgrade the system as per your requirements anytime and without much hassle. This helps your business to function more effectively and save both time and money.

Support and maintenance are handled by a third part

The hosted telephony services are provided by third party vendors and they are responsible for the support and maintenance of the system. Therefore, you need not worry about such things. This will help you to relax and concentrate further in the business process and associated work.

Despite the fact that third party vendors will look after the service and other areas, you will still be in control of the process. This is why; your business needs hosted telephony. If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

How phone systems can help a small business?

How phone systems can help a small business?

By definition and phone system is a box of kit that acts as the bridge between phone extensions and phone network. It is known as on-premises phone system. As the importance of communication, especially telephone based communication is growing, phone systems are becoming vital businesses as well.

How we will be able to help you

At V4 Telecom, we have been providing phone systems and related services for a long time. Over the years we have not only helped a lot of clients, gained reputation, experiences and expertise, but have gained quite an idea about the queries and doubts you may have before choosing the service. Hence, our experts have created this list explaining the ways in which a phone system can help your business.

There will be shared resources

When your business has a dedicated phone system, it will be possible for all the employees to us the same voice resources. They can transfer calls to one another which will make it easier to share information. Along with that, the system will also help save time, induce better communication, increased productivity and increase customer satisfaction level considerably.

Money will be saved

Instead of individual phones and phone numbers, using the phone systems will provide your business an integrated system for communication. This will reduce the phone bills a lot and help saving money which can be used for the betterment of another process or whole of the business.

Ease of expansion will be possible

One you have got one of the phone systems installed, it will become simple to expand or reduce the number of phones according to the requirement. This kind of flexibility will help your business work without many hiccups and accommodate features with ease.

Access to some advanced features

When you have chosen one of the phone systems, your business will have access to some of the best and most helpful features. This will make managing the business simpler and help with keeping track of everything that is happening including client meetings, calls, conferences and such.

In short, phone systems and the facilities they offer will change the façade of the business effectively. You will have access to features, additional facilities which will help the business to run smoothly and ensure better productivity. These developments together will save time, money and effort. As a result, your business will now earn more profit which will be beneficial for both the owner and the employees.

These are the ways in which phone systems can help your business and they are also the reasons most organisations choose to opt for such installations. If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

Hosted Telephony and Its Journey of Success

Hosted Telephony and Its Journey of Success

Hosted telephony is the process under which the telephone system is situated within the cloud. Unlike the traditional telephone system, this one is depended on broadband connection, because the calls are made over the internet.

Our role in the journey

V4 Telecom is one of the reliable and reputed hosted telephony providers UK and we have been offering the services for quite a long time. Over the years, we have gained both experience and expertise on the topic. Moreover, we have been an active part of the journey of success hosted telephony has been experiencing.

Some statistics

In 2014, a survey reflected that 52% of total businesses were interested in getting hosted telephony services. In 2015, the conversion rate got little faster and since then, steady progress has been observed in hosted telephony. Mainly small and medium-sized businesses have shown most interest on the telephone communication system hosted in the cloud. Hence, newer technologies and practices are being adopted for the benefits of the business.

The benefits helping the success of hosted telephony

One of the biggest reasons behind the success and steady growth of hosted telephony is the various benefits it brings. There are indeed various service providers in the market and choosing one of them can help your small or medium-sized business perform better. The benefits you will enjoy by choosing hosted telephony services are:

Disaster recovery and business continuity planning

One of the best things about hosting your telephone communication in cloud is, the process can continue uninterrupted. It simply means, if there is any accident, disaster or mishap, your business won’t suffer. Routing and operating calls from another site will take just a few minutes. So, the business won’t suffer in anyway.

Ultimate flexibility

One of the best things about hosted telephony process is, it comes with ultimate flexibility. Additionally, as it combines both mobile and landline services, it is simple to scale it up and down according to requirement. This is quite beneficial for every business.

Convenient reporting and call management

Managing and configuring calls is quite convenient under horizon hosted telephony can be done through a simple web interface. Moreover, the system will remain accessible round the clock and from anywhere.

Effective cost controlling

Instead of other telephony services, the hosted version does not require to have the capital outlay. So, you just need to pay a monthly bill which can be adjusted within budget and paid conveniently. Absence of significant amount of hardware reduces cost further.

Additionally, the process provides access to security, BYOD, enterprise mobility and many more. These factors together have helped the success of hosted telephony.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

Banking on Unconventional Usage of Hosted Desktop Service

Banking on Unconventional Usage of Hosted Desktop Service

Hosted desktop is considered to be a product where, the product exists within the cloud and provides access to user’s desktop over the internet without accessing the physical system. In this age of high-end technology, hosted desktop service brings more convenience to the user.

Our opinion and explanation

As a reliable and reputed provider of hosted desktop service, we at V4 Telecom are well aware of this scenario. Over the years we have provided the service to a lot of clients and they have been accessing the benefits of said service. Our experienced and competent experts are now more interested about the unconventional usages of hosted desktop. Hence, they have explored the subject a bit.

Understanding the scenario a bit more

A business has multiple areas and responsibilities. Sales and customer support fall in this category. Businesses need to provide sales and customer support and their teams of professionals take care of such situations. The biggest problem they deal with is accessing the official system to update the records. It is not possible or very smart to carry the official system to access the database. This is when hosted desktop service becomes the perfect solution.

Conditions to be met

Most of the professionals facing situations, where accessing the official system becomes a necessity, want:

•    A device or system that is convenient to carry around notwithstanding the vehicle they are travelling or the places they are going.

•    A device which will not be a problem at the airport security or subsequent flight.

•    The applications they normally used and not the mobile phone version.

•    A connection with their computer that does not require Wi-Fi.

•    Industrial grade encryption, along with two factor authentication that will keep both the connection and the data completely secure from the untoward interests.

•    The option of working on the spot, instead of taking notes and completing the work afterwards.

•    Effective data backup available for accessing.

•    The chance to access data and any information required even if the device is damaged or stolen.

Success for remote working options

Choosing hosted desktop service will ensure that, you and the people you choose will have access to what they need and all the above-mentioned conditions will be met. By using these facilities, you will be able to streamline the works done remotely and help your business grow further.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

How hosted telephony will function for your business?

How hosted telephony will function for your business?

Hosted telephony is the telephone system that is hosted in cloud. This is the simplest and shortest explanation of a topic which is far more complicated. Unlike traditional phone systems, the hosted one is not tied with a physical location or is not much depended on hardware.

Our perception and explanation of the topic

At V4 Telecom, we have been providing hosted telephony services for a long time. From our experience on the field, we have gathered quite a clear idea on the queries and doubts you may have. Hence, our experts have compiled this list which will explain how this cloud based telephony system will be working for your business.

Knowing about different ways

There are two ways in which hosted telephony can help your business. It will help the business remain flexible and provide the VOIP or voice over internet protocol facilities. Having a deeper idea will help you recognize the benefits of the system and make a smart decision.

The inherent flexibility

Once you have opted for the hosted telephony services, you will find the process to be quite flexible. The best part is, with the growth and expansion of the business, the telephone service will expand and if due to some reason the business contracts, the telephone system will do so too. You can quite easily add or subtract services, facilities and even telephone systems according to the requirement.

Non-dependency on the location

As the hosted telephony system does not require any hardware, it is independent of location which means, moving places or changing location won’t have any effect on the communication system. This offers an array of facilities along with eliminating the complications associated with client communication, confusion and subsequent loss of business.

Business continuity facility

The hosted telephony providers UK have ensured that, by choosing the services, a business can enjoy continuity. This means, if a disaster strikes, your phone systems won’t be suffering. The phone connection will be always there which will help the organisation to go on and it is a huge relief for small and medium-sized companies.

Cost-effectiveness of the system

Unlike the traditional phone system, the hosted version won’t be costing too much money. Not only the services are cheaper, but call rates and cheaper too.

The VOIP facility

By choosing hosted telephony, you will have access to VOIP or voice over internet protocol. This will allow both voice and video calling, making communication easier and more effective. The process won’t cost too much too.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

How to select a hosted telephony provider like a pro?

How to select a hosted telephony provider like a pro?

Hosted telephony is the communication channel where the hardware associated with telephone system is hosted in a remote location. It is quite beneficial for businesses for bringing uninterrupted communication and saving money.

How we can help the cause?

If you are a business owner and are thinking about going the hosted telephony way, then you need to find a suitable service provider. Finding that perfect option should not be tough, but availability of multiple options makes things confusing. At V4 Telecom, we have been providing hoisted telephony service for years. Based on our experience, our experts have compiled this list which will help to choose the perfect hosted telephony service provider with minimum fuss.

Flexible and competent enough

The service provider you would like to choose should be flexible and capable of providing all the services you require. This will reduce the stress of switchover or starting a new service. The level of time-consumption for the process will be reduced too.

Stability of the business is crucial

Before choosing, it will be crucial to find out whether the hosted telephony service provider has a stable business or not. It is not smart to choose a suitable option only to witness it fail shortly.

Services should be within budget

While searching for the perfect service provider, you need to find the option that is well within your budget. It does not make sense to go overboard and make the rest of the business suffer.

Meeting the team

As hosted telephony is a service managed completely off-site, chances of knowing the team bringing you the facilities is minute. So, meeting the team before trusting them with the communication requirements of your business will be wise.

Reliability and reputation are important

Researching about the reliability and reputation of the service provider will be a smart decision. This way, you will know whether to trust a particular company providing the hosted telephony service over its competitors or not.

Knowing about the support system

The support feature is one of the most important points while choosing the service provider. If the service provider you choose does not offer proper support when required, it won’t be a wise decision. The service provider you are choosing should be able to deal with and solve any problem within a reasonable time frame.

Based on these points, you can choose the perfect hosted telephony service provider like a pro and enjoy the benefits of the decision.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.