Tag: M2M Solutions

How to reduce customer irritation with on hold marketing?

How to reduce customer irritation with on hold marketing?

When you are the owner of a business, it is crucial to think about the customers. Clients and customers are the most important parts of a business, because if there is no one to buy or sell the products or services or both, your business does not exist. So, you always need to put more effort in customer services and keeping your clients happy. The process of on hold marketing is a nice option to appease your customers.

The general scenario and a little explanation

When a customer calls your business, and you are too busy to answer the call right away, he/she will go through a computerized message informing about the situation and assuring him/her that the call will be answered momentarily. This message is considered to be a staple one when it comes to customer services and the calls and often people get irritated by such messages. Hence, you will be wise to use this time to lessen the customer’s irritation, capture his/her interest and continue the communication. The very concept of on hold marketing is based on this point.

The solution you need

If you were worried about the rising pressure of calls and losing customers due to irritation, then it is time to feel better and find peace. This is because; the phone service provider you have hired can help with on hold marketing. It may seem surprising, but the phone service providers often provide the on hold marketing service as well. At V4 Telecom, we have been providing an array of phone services including on hold marketing for a long time. Therefore we have both the experience and expertise to understand your requirement and design the service accordingly.

Delving a bit deeper for information

Our team of experts has created this piece highlighting and explaining the questions coming to your mind regarding on hold marketing. The first thing we would like to point out that, when a customer calls your business, he/she mostly comes with a complaint or enquiry. In most of the cases, the caller has to wait for some time before talking to the business representative or customer service representative. During that period of lull, the caller get to hear either music or some recorded message urging him/her to be patient. Such messages create a lot of irritation and end up costing you the existing or potential customer.

Making the smart decision

If you do not want to worry about that, then choosing on hold marketing service will be a smart decision. Under this service, the caller will be hearing about interesting offers and other helpful information regarding the business. It will appease their irritation and boost your business.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

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It’s Time for Your Business to Enjoy M2M Solutions

It’s Time for Your Business to Enjoy M2M Solutions

As the owner of a small or medium-sized business, you will be forced to function within a limited budget. Managing everything within the budget is not an easy task. So, looking for ways that can help will be required. One such way will be M2M solutions or machine to machine solutions which are based on the wired or wireless connection powered communication between devices.

A little about us and our assistance

At V4 Telecom, we have been offering M2M solutions for a long time and have helped a lot of clients as well. If you are wondering about the services and whether your business needs it or not, then it is time to delve a little deeper. By doing so, you will gain a better and closer idea of the process and how it works. Additionally, knowing about the benefits will be interesting as well, because they will provide you reasons to make the right choice.

The benefits you will be enjoying

The points for which you should be choosing M2M solutions for your business are as follows:

•    It will provide you the option of constant monitoring and keeping an eye on the remote assets and operations.
•    Absence of expensive hardware will mean simpler functions and lower monthly costs will save money as well. In short, you will gain efficiency and competence without spending a huge amount. For a small or medium-sized business, accessing services without overshooting the budget is a great virtue.
•    Normally the M2M solutions providing company offers software and hosting too. This makes the process more reliable, convenient, simple and inexpensive.
•    By choosing machine to machine solutions, you are not limiting yourself to anything, rather you will have the perfect opportunity to adapt and change according to the requirement. Scalability is something that makes this particular facility so suitable for small scale businesses.
•    Industry standard encryption and authentication technology is used in this process. This way, the data will be safe and secure.
•    Along with keeping an eye on your assets round the clock, you can check the status of the assets and access them any time from any device with an internet connection.

Helping the growth of the business

These facilities are bound to help the business grow further and provide you the chance to run the organisation without much ado. Hence, M2M solutions are indeed good for your business and you should be opting for them as well.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

Does your business need M2M solutions?

Does your business need M2M solutions?

M2M or machine-to-machine solution is basically the process of direct communication between devices powered by a wired or wireless communication channel. As the world is becoming more technologically sophisticated by the day, channels for communicating are getting better too. Companies and organisations are using M2M solutions for quite some time enjoying the benefits of the process as well.

Our experience regarding the topic

At V4 Telecom, we have been providing machine-to-machine solutions for a long time and have gained valuable insight on the topic along with experience and expertise. Here, we would like to mention one vital point, because we hope that will help you to make the right decision. Most business tends to think that M2M solutions are for larger organisations, because they have both the resource and framework for this.

Debunking the misconception

We would like to debunk this thought quite thoroughly, because machine-to-machine solutions are not for large businesses, rather they are suitable for every business notwithstanding their size, industry and affordability.

The benefits M2M solutions will bring

We would like to assure you that, M2M solutions will be for the best of your business. Hence, our experts have compiled this piece explaining the point further. To that end, we would like to explain the benefits of implementing m2m solutions in your business. After choosing machine-to-machine solutions, your company will enjoy:

•    Automation for the processes
•    A more streamlined work process and structure
•     Better communication
•    Greater visibility and insight of the business
•    Improved customer relationship and satisfaction
•    More agility and scalability
•    Increased sales and profit
•    Better and more efficient launching for new product or services or both
•    More convenient and secure channel for data exchange
•    Easy connection with the remote assets
•    Budget-friendly processes, helping the business
•    Increased efficiency and more being done with available resources
•    Actions taken based on real-time information analysis
•    Better growth

The right boost required for your business

This array of advantages is indeed good for a business. To have access to them and using them in the best way possible, professional assistance will be required. Once that part is done and dealt with, things will turn promising for your business providing the right boost for better performance. So, it can be said with assurance, that a business needs M2M solutions if it is looking forward to perform better, earn more and beat the competition in the market.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

Features to Come with Machine 2 Machine Solutions

Features to Come with Machine 2 Machine Solutions

M2M or machine 2 machine solutions denote the direct communication happens between devices with the help of any communication channel. These channels can be wired or wireless and the solutions can be applied to any sector. Under M2M solution information is gathered through remote devices and is then sent to a central hub for analysis. Afterwards the information is rerouted to a system similar to a personal computer.

Our take on the subject

At V4 Telecom, we have been offering M2M solutions for a long time and have gained priceless insight of the industry. You may think that, machine 2 machine solutions ate not applicable for small businesses, but the reality is quite different. When asked, our experts will confirm that, small businesses all over the world are choosing these solutions and helping their organisations grow further. Based on our experience and knowledge earned over the years, our experts have created this list citing the features one can enjoy by choosing M2M solutions.

Continuous monitoring

M2M solutions provide continuous monitoring of your remote assets and gather the required information for managing and controlling various business operations. You will also get real-time status updates regarding the measurable conditions regarding the business.

Cost effectiveness

Being remote, M2M solutions will cost you a low amount of monthly fee, in exchange of saving time and money. Additionally, the services will ensure that, productivity and efficiency of your employees increase considerably.

No cost for hosting

The M2M solutions service provider offers both the server and the hosting facilities. As a result, you can save more money and keep on enjoying the facilities.

Unlimited flexibility

This is the age when the market, trends and technology is changing every day. As a result, any strategy or plan should change too. If your plan or services are not flexible enough, they cannot do much good to the business. This is why; M2M solutions are perfect. They come with unlimited flexibility offering you the chance to grow further. The service and solutions grow right alongside as well.

Data security

Keeping business related data secure is crucial for both your business and service provider’s reputation as well. Hence, M2M solutions offer industry grade end-to-end encryption and authentication technology. This ensures complete security for the data.

Ease of access

If you have access to a digital device and internet connection, you can access and keep tab on your assets anytime from anywhere. This particular feature of M2M solutions makes managing business processes and keeping track of things easier.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

Why does your business need Machine to Machine solutions?

Why does your business need Machine to Machine solutions?

M2M or Machine to Machine Solutions consists of automated communication of data of connected devices. It was already in use in transport, utilities, heavy industry and such areas. Now it is becoming a part of small and medium-sized businesses as well.

The success of M2M solutions

Networking equipment like a SIM card or RFID chip or wireless options has become really affordable and wireless coverage, capacity and speed have increased. This is fueling the M2M solutions and its success in the market. Something that was considered to be a part of some of the industries is now being used in such a huge way can easily be considered as a huge success.

Looking into M2M solutions

If you are owner of a small or medium-sized business, then it is time to look into the Machine to Machine solutions. V4 Telecom has been offering M2M service as part of our array of mobile services for a long time. We not only understand the importance of this particular service in your business, but we also know that you have quite a few questions regarding this topic. Hence, our team has compiled this list which will help to know and understand the benefits of choosing M2M solutions.

The benefits of choosing the solutions

•    Machine to Machine solutions now create a network that transmits data to personal appliances which help to manage the process easier. Additionally, you can assign one or a few individual to look into a particular matter instead of everyone unnecessarily getting involved in the process.

•    Expansion of IP network all around the world has made M2M communication more convenient and faster and the process consumes less power than it used to.

•    The machines associated with the system can be programmed to act within existing business rules and parameters. They can also provide data to the user providing a unique insight into the system operations and business. This way, the visibility will be improved and focus will be on the points where it is required. This will make the process more efficient and ensure better ROI.

•    M2M solutions and networks create more business opportunities for both the consumers and suppliers.

•    As the solution and its equipment have become more affordable, you can now save money while enjoying premium quality device to device data communication and other facilities.

Being the owner if you are looking forward to bring efficiency and more opportunity in your business, then choosing Machine to Machine solutions will be a great way to start.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.