Tag: phone systems

Points to Consider Before Choosing the Phone System for Your Business

Points to Consider Before Choosing the Phone System for Your Business

Phone systems are extremely crucial for a business, because they are the primary channel of communication. The telephone allows existing and potential customers to contact you and it enables you to contact the people you want. In short, without telephones, your business communication will be reduced to Stone Age which won’t be quite detrimental.

How we can help you and your business

As the phone systems are so important, there are bound to be multiple service providers and the sheer number of them is bound to be confusing. So, you need some pointers to choose the most suitable option. At V4 Telecom, we have been providing telephone services for a long time, hence, we have both the experience and expertise to understand your requirements and provide exactly what you need. Moreover, our experts have compiled this list highlighting the points which will help you to make the right choice.

The points to remember

Before selecting the phone systems service provider for your business, it will be vital to consider a few points. They will help you to compare service providers and then choose the most suitable one. The points are:

•    The number of lines you will require
•    The number of extensions required
•    The features you would like to have in the phone system
•    The number of line provider sockets your establishment will require
•    Whether the phone systems can grow along with the growth of the business and the service provider can handle the pressure of requirement
•    Whether mobile phones needed to be integrated in the phone system
•    Whether you need call forwarding to mobile phones
•    Whether the employees working from need to access call forwarding, transfer and redirection facilities
•    Whether your business is looking forward to integrate the phone system with the existing IT infrastructure
•    Whether identifying customer details and dialing the phone numbers will be done from a computer and if yes, then whether you will need Computer Telephony Integration or CTI

Making a smart and informed decision

Some businesses opt for all of these features and some expand as it grows. So, you need to know if the phone systems you are choosing can deliver all these without overshooting your budget or not. Based on these questions and their answers, you can choose the perfect phone system for your business.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

Hosted Desktop Service is A Good Investment for Businesses

Hosted Desktop Service is A Good Investment for Businesses

The hosted desktop service is the method under which the desktop system becomes accessible anytime anywhere for the legitimate user. It simply means, the desktop system is hosted in the cloud with the help of some of the most advanced technologies including hardware virtualization, remote connection and such.

Our association with the industry

A lot of businesses, especially the small and medium-sized organisations are choosing hosted desktop service for its convenience and features. At V4 Telecom, we have been providing the hosted desktop facility to our clients for a long time. Due to our association with the industry over the years, we have gained both experience and expertise on the subject. Hence, we now can anticipate the doubts you are having regarding making the choice and provide answer to them as well.

The beneficial choice for you

When you are the owner of a small or medium-sized business, loads of things remain beyond your reach. For instance, it is not easy to have a private server providing access of desktops to the required professionals. Having such access can help your business tremendously by making it more efficient and opening newer channels of earning more money. Hence, the hosted desktop service is the best choice small businesses have to enjoy such facilities.

Your doubts and apprehensions answered

Initially, spending money for this purpose may seem too much or pointless, but if you stick to the decision, the benefits will outweigh the expenses by a large margin. Having access to the desktop, files, data, programs, applications and such will mean that, there is no need to have a physical office space. The whole process can be done and managed remotely. This is quite beneficial for start-up businesses, because they can save money, yet do their job efficiently.

Another scenario and a little explanation

If you already have an office space, and need to hire a few employees, but it will be tough to arrange for office supplies and accommodate them, then hosted desktop service will be the perfect solution. This way, you can hire employees without any extra expenses. They will be able to work from home yet access the required files without complications. Therefore, you will have access to the workforce and they will have access to the database.

Such a situation will enhance productivity in your organisation and increase both customer and employee satisfaction. It means, your business is functioning in the way it should and it is also in the way of achieving its goals. This has become possible because of hosted desktop service. Hence, the service is a good investment for your business.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

How phone systems can help a small business?

How phone systems can help a small business?

By definition and phone system is a box of kit that acts as the bridge between phone extensions and phone network. It is known as on-premises phone system. As the importance of communication, especially telephone based communication is growing, phone systems are becoming vital businesses as well.

How we will be able to help you

At V4 Telecom, we have been providing phone systems and related services for a long time. Over the years we have not only helped a lot of clients, gained reputation, experiences and expertise, but have gained quite an idea about the queries and doubts you may have before choosing the service. Hence, our experts have created this list explaining the ways in which a phone system can help your business.

There will be shared resources

When your business has a dedicated phone system, it will be possible for all the employees to us the same voice resources. They can transfer calls to one another which will make it easier to share information. Along with that, the system will also help save time, induce better communication, increased productivity and increase customer satisfaction level considerably.

Money will be saved

Instead of individual phones and phone numbers, using the phone systems will provide your business an integrated system for communication. This will reduce the phone bills a lot and help saving money which can be used for the betterment of another process or whole of the business.

Ease of expansion will be possible

One you have got one of the phone systems installed, it will become simple to expand or reduce the number of phones according to the requirement. This kind of flexibility will help your business work without many hiccups and accommodate features with ease.

Access to some advanced features

When you have chosen one of the phone systems, your business will have access to some of the best and most helpful features. This will make managing the business simpler and help with keeping track of everything that is happening including client meetings, calls, conferences and such.

In short, phone systems and the facilities they offer will change the façade of the business effectively. You will have access to features, additional facilities which will help the business to run smoothly and ensure better productivity. These developments together will save time, money and effort. As a result, your business will now earn more profit which will be beneficial for both the owner and the employees.

These are the ways in which phone systems can help your business and they are also the reasons most organisations choose to opt for such installations. If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

The benefits you can enjoy by choosing VOIP

The benefits you can enjoy by choosing VOIP

VOIP or Voice over Internet Protocol is the method which has made it possible to make calls using the broadband connection instead of the traditional analogue telephone system. The best part is VOIP can be used both at home and an office setup.

We and voice over internet protocol

As a reliable and responsible provider of uninterrupted and robust VOIP service, we at V4 Telecom understand your doubts and questions regarding the topic. It is also undeniable that, without proper information and idea, it won’t be wise to choose the voice over internet protocol for your business.

The benefits of choosing VOIP

Hence, our experts have compiled this list consisting of the benefits of Voice over Internet Protocol. This will help you to understand the importance of the system and the advantages of choosing VOIP in the first place. Additionally, as the whole world is going this way, you will be at per with the current trend.

Convenience of use

One of the most important points regarding VOIP is the fact that, the connection and the handsets used for calling are quite simple. So, to use the services, you don’t have to worry about learning any complicated skills or going through an elaborate procedure.

Ability to save money

As the VOIP procedure uses the Wi-Fi, especially the Session Initiation Protocol, you can call anyone anywhere. It won’t cost a small fortune to call someone out of the country. In most of the cases, you have to pay either the base fee or reduced fee. This will be a great and effective way of saving money for a business.

Retaining the phone number

The VOIP facility does not require analogue handset or SIM. You just need high-speed internet connection for making the calls and accessing other services. Due to this, there won’t be any need for changing number if you move. This is highly convenient for a business, as it saves a lot of money, trouble, complication and confusion.

Efficiency is guaranteed

If you have a high-speed, uninterrupted and robust internet connection, then your VOIP will be an efficient and effective one. As voice over internet protocol is depended on the internet connection, the quality of service and connection does depend on your connection.

Flexibility of service and system

In the Voice over Internet Protocol system, you get to enjoy peerless flexibility. So, every time you need to add someone in the existing system or subtract someone from said system, it is done with utmost convenience, without spending a lot of time or money.

These benefits will make the decision of choosing VOIP over other phone connections, easier.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

Don’t want callers to hear boring music while on hold? Try on hold marketing instead

Don’t want callers to hear boring music while on hold? Try on hold marketing instead

If you have ever made a call to the customer service center for any reason, you must have been kept hold for the short amount of time before a dedicated customer care executive has been assigned to solve your problem. During this period, you have heard either some soothing music or information on various latest and interesting offers from the company. This process is known as on hold marketing.

Why you need on hold marketing?

In most of the cases, small businesses cannot afford to have large budgets for marketing. They tend to use the available amount strategically to generate results. On hold marketing is an effective and beneficial way of marketing for small businesses. Large businesses normally play music when they put a customer on hold which becomes irritating to the caller. This is where small businesses can bank on.

How we can help

We at V4 Telecom have been offering on hold marketing service for a long time and helping a lot of clients. By choosing this service you will ensure facilities like on hold marketing messages, professional voicemail, auto attendant voicing, announcements, out of hours messaging and such.   These facilities will provide certain unique and effective benefits to your business. We have compiled this list of benefits which will help you to understand the importance of choosing this service better.

Prevention of sale loss and money

As a business you have to pay for leads. Additionally, every ring on your phone is a potential client. If the caller hangs up the phone before you attend and serve them, you are losing the sale and the money you paid for that lead is also turned redundant. In short, you are losing money in both counts. If your caller can listen to exciting offers and schemes while on hold, he/she will be less stressed and frustrated. This will buy you time to attend the call, serve the caller, provide better calling experience and save the situation.

Inducing brand awareness and customer loyalty

When someone is calling for the first time to enquire about your store hours or a specific product or service or about an advertisement you published, it is their first exposure to your business. In such a situation on hold marketing message will give them a reliable and interesting sneak peek into your business. This will put their worries and doubts to rest, introduce your products or services in an effective way and result in brand awareness and customer loyalty.

Increase in sales and profit

Every time someone contacts you, it is a chance to gain another customer or sell another product or service. You cannot possible know what products the caller is looking for. So, giving a preview of your products and services will be a nice way to attract them, convert the call into sale and earn more profit.

So, instead of playing music, use on hold marketing strategy, and watch your business, grow every day.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

What Benefits Hosted Desktop Service Brings to Your Business?

What Benefits Hosted Desktop Service Brings to Your Business?

Hosted desktop service consists of a virtualization technique that allows a server to access local desktop systems through the internet. This virtual system hosts the elements required for configuring a physical desktop system.

Our service and assistance

At V4 Telecom, we have been offering hosted desktop service for a long time. We have both the experience and insight to understand that, before choosing this service you need to have a clear idea about the benefits it offers. This will help to make a smart decision. Hence, our team has compiled this list of benefits your business can enjoy by choosing HDS.

Access from any location

One of the best things about hosted desktop service is, it allows business users access their individual desktops from anywhere. They can access business software applications, CRM database, email, files, data and many more due to this facility.

Reduced expense

Every time you hire a new employee, expenses increase. License, maintenance and support of the system cost a hefty amount. By choosing HDS, you can skip these expenses and reduce the overall cost.

Increased cash flow

HDS eliminates issues, like capital expenditure on physical servers and such. Most companies only pay for what they use which increases the cash flow considerably.

Flexibility

Hosted desktop service offers scalability to an organisation. You can change storage, applications and such by adding and removing employees according to requirement.

Increased productivity

As HDS offers seamless remote working from any location and at any time, it increases productivity.

Remote working

Having hosted desktop service will provide you the opportunity of working remotely. Employees won’t be tied down to a physical location; businesses can move locations with minimum hassle.

Reliability

Most cloud service providers promise 99.999 % uptime which means a business can remain open round the clock. 24×7 support, disaster and recovery services ensure reliability.

Security enhancement

Daily data backups and secure storage of data offers enhanced security. Additionally backup power, generators, fire safety systems, cooling, round the clock security and such provides complete security for your data.

The greener aspect

By using cloud solutions, energy usage and carbon emission gets reduced considerably. This helps your business to become green and environment friendly.

Better collaboration

Hosted desktop service enables faster communication and efficiency, leading to better workforce collaboration and result.

After knowing that these benefits are the result of choosing hosted desktop service, you can make a smart and beneficial decision for your business.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

Why does your business need Machine to Machine solutions?

Why does your business need Machine to Machine solutions?

M2M or Machine to Machine Solutions consists of automated communication of data of connected devices. It was already in use in transport, utilities, heavy industry and such areas. Now it is becoming a part of small and medium-sized businesses as well.

The success of M2M solutions

Networking equipment like a SIM card or RFID chip or wireless options has become really affordable and wireless coverage, capacity and speed have increased. This is fueling the M2M solutions and its success in the market. Something that was considered to be a part of some of the industries is now being used in such a huge way can easily be considered as a huge success.

Looking into M2M solutions

If you are owner of a small or medium-sized business, then it is time to look into the Machine to Machine solutions. V4 Telecom has been offering M2M service as part of our array of mobile services for a long time. We not only understand the importance of this particular service in your business, but we also know that you have quite a few questions regarding this topic. Hence, our team has compiled this list which will help to know and understand the benefits of choosing M2M solutions.

The benefits of choosing the solutions

•    Machine to Machine solutions now create a network that transmits data to personal appliances which help to manage the process easier. Additionally, you can assign one or a few individual to look into a particular matter instead of everyone unnecessarily getting involved in the process.

•    Expansion of IP network all around the world has made M2M communication more convenient and faster and the process consumes less power than it used to.

•    The machines associated with the system can be programmed to act within existing business rules and parameters. They can also provide data to the user providing a unique insight into the system operations and business. This way, the visibility will be improved and focus will be on the points where it is required. This will make the process more efficient and ensure better ROI.

•    M2M solutions and networks create more business opportunities for both the consumers and suppliers.

•    As the solution and its equipment have become more affordable, you can now save money while enjoying premium quality device to device data communication and other facilities.

Being the owner if you are looking forward to bring efficiency and more opportunity in your business, then choosing Machine to Machine solutions will be a great way to start.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.