Tag: phone systems

Top 3 On Hold Marketing Ideas You Should Try Today

Top 3 On Hold Marketing Ideas You Should Try Today

Most of the small businesses fail to understand the advantage the on-hold marketing offers to them in the long as well as short run. On-hold messaging is simply seen as a basic or unproductive communication tool which serves very little to the organisation. The basic reason behind unproductive on-hold marketing strategy is that such systems are designed to ‘greet, help & direct and thank’ users and it also acts a buffer to keep users occupied while waiting for the representative.

On the contrary the small businesses should use the on-hold marketing systems to ‘promote, advertise and sell’ thereby effectively turning your phone system into an active salesman. Here is the top 3 on-hold marketing which you should try today.

1. Provide facts which lead into product introductions

A number of researches have shown that educated customers are more likely to make decision quickly and they happen to be highly confident about their purchases. Business should utilize their on-hold messaging by providing information to the callers which allows them to see the benefit of certain product or service. This is one of the most widely used on hold marketing tactic while helps in boosting the overall sales of the said product or service in question.

2. Stress the urgency of time-sensitive offers

Time is critical for business and so is true for the consumers. When customers are calling from your location of business then they are just a step away from buying products and services with you. But you have to guide them to make than purchasing decision and it can be done by offering highly time-sensitive offers which urges them to act fast. Time-sensitive offers are known to offer great conversion rates to the business with on-hold marketing but it shouldn’t be forceful or misleading in any form as you will up in irking your loyal customer base.

3. Show customers how you can solve their problems

It is worth noting that customers don’t know how certain product or service going to solve their problem. Businesses should make use of the on-hold messaging to inform users how their product or service works towards addressing their problem and providing a solution for the same. This will help in not just introducing the product or service to caller but it also gives them a better understanding on how it can help in eliminating the problem in question.

If you’re interested in setting up a reliable on-hold marketing service for your business, try V4 Telecom UK’s on-hold marketing service apart from the hosted telephony services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

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Top 4 Ways to Deal with a Slow Internet Connection

Top 4 Ways to Deal with a Slow Internet Connection

A slow internet isn’t an option in this modern fast paced world we live. It can jeopardize your project; destroy your productivity and leads to huge financial losses. As one of the best telecom company in UK our experts’ lists down some of the top ways to deal with a slow internet connection in an effective fashion.

1. Check your speed and plan – At first check the speed you are getting from your broadband provider and match it with your current plan. Sometimes users get slow internet connection because they have opted for a slow internet plan. Simply go to the speedtest.net, run a speed if it matches with the what you’re paying for then it fine otherwise ask your broadband provider look into the issue.

2. Troubleshoot the hardware – A number times quick resetting the network devices like modem or router helps in resolving the slow internet connection. First check whether the wiring, then the network devices and finally your computer or laptop. Simply troubleshooting your computer or router is more than enough to get back your internet connection quickly.

3. Strengthen your Wi-Fi Signals – Most of the users make use of the internet through WiFi and even they suffer from slow internet connection mainly due to interference in the wireless signal. If your router and internet is fine then it most likely that your WiFi is going through some interference which is the major reason behind the slowdown. There are a number of ways to boost the WiFi signals through changing the position and placement of the router away from the walls and in the centre of household or making use of WiFi to enhance the signal strength in large homes.

4. Get rid of bandwidth hogging apps and plugins – If everything is working fine and you are still dealing with a slow internet then it is time to look into the bandwidth hogging apps and plugins. You should note that downloading files with Bit torrent will result in slower web browsing experience. Similarly having multiple browser plugins or apps which continuously feeds onto your internet connection will result in slower internet connection. It is better to install extensions like FlashBlock and AdBlock Plus as it will help in blocking some of the bandwidth hogging apps along with unwanted ads and videos which usually slows down the connection.

If you’re interested in setting up a fast broadband network at your home or business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

Top 3 Things to Do With a Super-Fast Broadband Connection

Top 3 Things to Do With a Super-Fast Broadband Connection

When asked ‘why don’t you get a fast broadband?’ most of the people have a simple answer ‘I just browse the internet’. For millions of broadband users the purpose of accessing internet is basically limited to check upon the mails, shop and perform some online searches. They love to be stranded with slow networks which aren’t good enough for streaming videos or accessing content quickly. Here are 3 things which such users can do with a super-fast broadband network.

Back up your whole computer

If you have important stuff on your PC which needs to be secured or used frequently then you should consider backing up your computer. Users can upload all their files and folders on a secure cloud server using a cloud storage service. But it is only possible on a fast broadband otherwise you will have wait quite longer depending on the amount the data to put everything in the cloud.

If your PC breaks down more often which essentially lose your precious data then backing up is the only answer. Backing up online can be made an automatic affair wherein if you had accidently deleted file the kit can be retrieved back in the original state.

Work from home with ease

Using fixed line services such as a super-fast broadband you will be to work from home without with ease and simplicity. Super-fast broadband enables you to communicate, share and work with other online without missing on anything. You will be able to communicate with the colleagues and clients using the online webcam based services, sharing files through cloud storage services and running software on cloud servers simply becomes more accessible and easier with fast network connectivity.

Stream video online

You can binge watch your favourite shows with any unwanted buffering, lags or stuttering on YouTube, Amazon Prime Video and Netflix using a superfast internet connection. You can even watch live TV and sports broadcast without missing on anything with a fast and reliable broadband connection. Using fast broadband on a SmartTV will help in unlocking the potential of the new age TVs.

We are hopeful that these reasons will help such user to move to a faster broadband network to unlock the better possibilities of internet.

If you’re interested in setting up a fast broadband network at your home or business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

Points to Consider Before Choosing the Phone System for Your Business

Points to Consider Before Choosing the Phone System for Your Business

Phone systems are extremely crucial for a business, because they are the primary channel of communication. The telephone allows existing and potential customers to contact you and it enables you to contact the people you want. In short, without telephones, your business communication will be reduced to Stone Age which won’t be quite detrimental.

How we can help you and your business

As the phone systems are so important, there are bound to be multiple service providers and the sheer number of them is bound to be confusing. So, you need some pointers to choose the most suitable option. At V4 Telecom, we have been providing telephone services for a long time, hence, we have both the experience and expertise to understand your requirements and provide exactly what you need. Moreover, our experts have compiled this list highlighting the points which will help you to make the right choice.

The points to remember

Before selecting the phone systems service provider for your business, it will be vital to consider a few points. They will help you to compare service providers and then choose the most suitable one. The points are:

•    The number of lines you will require
•    The number of extensions required
•    The features you would like to have in the phone system
•    The number of line provider sockets your establishment will require
•    Whether the phone systems can grow along with the growth of the business and the service provider can handle the pressure of requirement
•    Whether mobile phones needed to be integrated in the phone system
•    Whether you need call forwarding to mobile phones
•    Whether the employees working from need to access call forwarding, transfer and redirection facilities
•    Whether your business is looking forward to integrate the phone system with the existing IT infrastructure
•    Whether identifying customer details and dialing the phone numbers will be done from a computer and if yes, then whether you will need Computer Telephony Integration or CTI

Making a smart and informed decision

Some businesses opt for all of these features and some expand as it grows. So, you need to know if the phone systems you are choosing can deliver all these without overshooting your budget or not. Based on these questions and their answers, you can choose the perfect phone system for your business.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

Hosted Desktop Service is A Good Investment for Businesses

Hosted Desktop Service is A Good Investment for Businesses

The hosted desktop service is the method under which the desktop system becomes accessible anytime anywhere for the legitimate user. It simply means, the desktop system is hosted in the cloud with the help of some of the most advanced technologies including hardware virtualization, remote connection and such.

Our association with the industry

A lot of businesses, especially the small and medium-sized organisations are choosing hosted desktop service for its convenience and features. At V4 Telecom, we have been providing the hosted desktop facility to our clients for a long time. Due to our association with the industry over the years, we have gained both experience and expertise on the subject. Hence, we now can anticipate the doubts you are having regarding making the choice and provide answer to them as well.

The beneficial choice for you

When you are the owner of a small or medium-sized business, loads of things remain beyond your reach. For instance, it is not easy to have a private server providing access of desktops to the required professionals. Having such access can help your business tremendously by making it more efficient and opening newer channels of earning more money. Hence, the hosted desktop service is the best choice small businesses have to enjoy such facilities.

Your doubts and apprehensions answered

Initially, spending money for this purpose may seem too much or pointless, but if you stick to the decision, the benefits will outweigh the expenses by a large margin. Having access to the desktop, files, data, programs, applications and such will mean that, there is no need to have a physical office space. The whole process can be done and managed remotely. This is quite beneficial for start-up businesses, because they can save money, yet do their job efficiently.

Another scenario and a little explanation

If you already have an office space, and need to hire a few employees, but it will be tough to arrange for office supplies and accommodate them, then hosted desktop service will be the perfect solution. This way, you can hire employees without any extra expenses. They will be able to work from home yet access the required files without complications. Therefore, you will have access to the workforce and they will have access to the database.

Such a situation will enhance productivity in your organisation and increase both customer and employee satisfaction. It means, your business is functioning in the way it should and it is also in the way of achieving its goals. This has become possible because of hosted desktop service. Hence, the service is a good investment for your business.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

How phone systems can help a small business?

How phone systems can help a small business?

By definition and phone system is a box of kit that acts as the bridge between phone extensions and phone network. It is known as on-premises phone system. As the importance of communication, especially telephone based communication is growing, phone systems are becoming vital businesses as well.

How we will be able to help you

At V4 Telecom, we have been providing phone systems and related services for a long time. Over the years we have not only helped a lot of clients, gained reputation, experiences and expertise, but have gained quite an idea about the queries and doubts you may have before choosing the service. Hence, our experts have created this list explaining the ways in which a phone system can help your business.

There will be shared resources

When your business has a dedicated phone system, it will be possible for all the employees to us the same voice resources. They can transfer calls to one another which will make it easier to share information. Along with that, the system will also help save time, induce better communication, increased productivity and increase customer satisfaction level considerably.

Money will be saved

Instead of individual phones and phone numbers, using the phone systems will provide your business an integrated system for communication. This will reduce the phone bills a lot and help saving money which can be used for the betterment of another process or whole of the business.

Ease of expansion will be possible

One you have got one of the phone systems installed, it will become simple to expand or reduce the number of phones according to the requirement. This kind of flexibility will help your business work without many hiccups and accommodate features with ease.

Access to some advanced features

When you have chosen one of the phone systems, your business will have access to some of the best and most helpful features. This will make managing the business simpler and help with keeping track of everything that is happening including client meetings, calls, conferences and such.

In short, phone systems and the facilities they offer will change the façade of the business effectively. You will have access to features, additional facilities which will help the business to run smoothly and ensure better productivity. These developments together will save time, money and effort. As a result, your business will now earn more profit which will be beneficial for both the owner and the employees.

These are the ways in which phone systems can help your business and they are also the reasons most organisations choose to opt for such installations. If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.

The benefits you can enjoy by choosing VOIP

The benefits you can enjoy by choosing VOIP

VOIP or Voice over Internet Protocol is the method which has made it possible to make calls using the broadband connection instead of the traditional analogue telephone system. The best part is VOIP can be used both at home and an office setup.

We and voice over internet protocol

As a reliable and responsible provider of uninterrupted and robust VOIP service, we at V4 Telecom understand your doubts and questions regarding the topic. It is also undeniable that, without proper information and idea, it won’t be wise to choose the voice over internet protocol for your business.

The benefits of choosing VOIP

Hence, our experts have compiled this list consisting of the benefits of Voice over Internet Protocol. This will help you to understand the importance of the system and the advantages of choosing VOIP in the first place. Additionally, as the whole world is going this way, you will be at per with the current trend.

Convenience of use

One of the most important points regarding VOIP is the fact that, the connection and the handsets used for calling are quite simple. So, to use the services, you don’t have to worry about learning any complicated skills or going through an elaborate procedure.

Ability to save money

As the VOIP procedure uses the Wi-Fi, especially the Session Initiation Protocol, you can call anyone anywhere. It won’t cost a small fortune to call someone out of the country. In most of the cases, you have to pay either the base fee or reduced fee. This will be a great and effective way of saving money for a business.

Retaining the phone number

The VOIP facility does not require analogue handset or SIM. You just need high-speed internet connection for making the calls and accessing other services. Due to this, there won’t be any need for changing number if you move. This is highly convenient for a business, as it saves a lot of money, trouble, complication and confusion.

Efficiency is guaranteed

If you have a high-speed, uninterrupted and robust internet connection, then your VOIP will be an efficient and effective one. As voice over internet protocol is depended on the internet connection, the quality of service and connection does depend on your connection.

Flexibility of service and system

In the Voice over Internet Protocol system, you get to enjoy peerless flexibility. So, every time you need to add someone in the existing system or subtract someone from said system, it is done with utmost convenience, without spending a lot of time or money.

These benefits will make the decision of choosing VOIP over other phone connections, easier.

If you’re interested in setting up a wireless network at your business, try V4 Telecom UK’s fixed line services, ADSL, phone systems and broadband plans, visit us at V4 Telecom UK or call us at 0800 038 6333. Make the shift.